If you Google the definition of the listening, it includes the phrase, “respond to advice or a request”. Whether it’s in our personal or professional lives, we are asked a lot of questions on a regular basis. This means that we need to listen and listen well if we want to be successful.
Poor listening impacts our ability to receive information. This reduces our ability to properly prioritize and execute which can position us to make poor decisions.
6 listening steps to consider when you are in a meeting or having a conversation.
- Give people your full attention. This mean putting away the technology.
- Give nonverbal cues. Actions such as eye contact, leaning in and nodding allows the speaker to see that you are listening.
- Focus on the content.
- Be empathetic.
- Understand and retain information. Ask questions. Take notes.
- Respond accordingly. Sometimes people just want you to listen. They may not be looking for advice.
We are asked to listen all the time. At home, it’s family and friends. At work, it’s clients and co-workers. All of these situations come with an expectation that you are giving your undivided attention. Are you truly listening?